Privacy Policy

1. Information we collect

We collect the following categories of information:

• Information you provide: first name, business name, phone number, email address, the industry you select, answers you submit in our calculators and assessments, and any message you send us.
• Information collected automatically: IP address, browser type, device information, pages viewed, referring URL, and marketing attribution parameters (such as utm_source, utm_medium, utm_campaign, gclid, and fbclid).
• Analytics and advertising data: usage data gathered through cookies and similar technologies (see Section 4).

2. How we use your information

We use your information to:

• Respond to your inquiries and provide the diagnostics, tools, and services you request;
• Schedule and confirm appointments;
• Send transactional and marketing communications by email, SMS, voice, or chat where you have consented;
• Measure and improve our website, marketing, and conversion performance;
• Comply with legal obligations and protect against fraud or misuse.

3. Text messaging (SMS) program

If you opt in, we may send you SMS messages such as appointment reminders, proposals, follow-ups, and service updates. Message frequency varies and message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP. See our SMS Terms for full details.

No mobile information will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with any party for those purposes.

4. Cookies and tracking technologies

We use cookies, pixels, and tags to operate the site and understand performance. These may include Google Analytics 4, Google Tag Manager, and the Meta Pixel. You can control cookies through your browser settings; disabling them may affect site functionality. We currently do not respond to "Do Not Track" (DNT) signals or similar mechanisms from web browsers.

5. How we share information

We do not sell your personal information. We share it only with:

• Service providers that operate our CRM, scheduling, messaging, hosting, and analytics (for example, our customer-relationship platform) — strictly to provide services to us;
• Authorities or third parties when required by law, to enforce our terms, or to protect rights, safety, and security.

6. Data retention

We keep your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we delete or anonymize it.

7. Your rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing communications. To exercise these rights, contact us using the details below. We will respond as required by applicable law. Users residing in states with specific comprehensive privacy laws may have additional rights regarding their data. We process all consumer requests in compliance with applicable state and federal regulations.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security. In the event of a data breach that compromises your personal information, we will notify you and the relevant authorities within the timeframes required by applicable law, including the Florida Information Protection Act (FIPA).

9. Children's privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, contact us and we will delete it.

10. Third-party links

Our site may link to third-party websites and tools. We are not responsible for their privacy practices; please review their policies.

11. Governing law and jurisdiction

This Privacy Policy and any disputes related to it are governed by the laws of the State of Florida, without regard to its conflict of law principles. Any legal actions or proceedings shall be brought exclusively in the state or federal courts located in Miami-Dade County, Florida.

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the latest revision. Material changes will be posted on this page.

13. Contact us

Coro Borjas Consulting, LLC d/b/a Solvify360
Email: info@solvify360.com
Phone: +1 (786) 981-8432